Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find what’s causing the problem and maybe even fix the issue on your own. While complicated problems are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find what’s causing the problem and possibly fix the issue on your own. While challenging problems are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC company to diagnose and correct issues with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Make sure your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Examine the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. At times, a tripped breaker can keep the heat pump from operating properly. 
  • Assess airflow and filters: Weak airflow caused by dirty filters, blocked vents or other obstructions can lead to inefficient operation. Exchange dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for debris, dirt or vegetation that might be hindering airflow. Remove any clutter that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump dilemmas can be readily solved by homeowners, sometimes it’s a good idea to turn to a professional for support. As an example, if you have concerns about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it repaired by a knowledgeable Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting tips and your heat pump is still stuck in heat mode, contact one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the matter accurately and quickly make the appropriate repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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