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What is a Service Call Fee and How Does it Impact Me?

When looking for a trustworthy contractor, you may have come across the term “service call fee.” Also named a “trip charge,” this fee is the cost an HVAC company bills for sending a technician to your home when your furnace or air conditioner appears to be malfunctioning.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee includes the cost of traveling to your home. After all, this takes time, uses fuel, and causes wear and tear on the company vehicle. It’s important to know that service call fees don’t often include parts and labor if you choose to go with a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some technicians utilize a standard or flat rate for every service call, while others increase the price if the home is located outside the usual service radius. The specific cost varies by market and company, but you should expect an average trip charge to be around $79 to $129.

Who Covers the Service Call Fee?

If you arrange a service call, you will need to produce the trip charge regardless of what step you take later. For instance, you may prefer to accept the technician’s recommended repair or replacement, depending on which choice is more cost effective.

You are welcome to request varied job estimates from different HVAC companies—just be aware that you could end up paying a trip charge for all these visits. Even if you take no action after the first service call, you will still owe the contractor a fee for coming to your home and carrying out diagnostics.

How Can I Avoid Paying a Service Call Fee?

A good way to avoid trip charges is to purchase an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships include a waived service call fee, meaning we’ll come to your home and check your HVAC system for free.

More money-saving benefits of an HVAC maintenance membership include:

    • No overtime charges
    • 15% savings on repairs
    • And much more

If your furnace or air conditioner is acting up, or you’re interested in an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is happy to help. We charge some of the most inexpensive service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re looking to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 866-397-3787 today!

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