What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Saint Charles home and you’re not sure what to expect. It’s stressful enough to let an air conditioner repair technician into your home, but then to wonder what they’re going to do tends to add another level of anxiety. No worries! Golden Seal Service Experts is here to fill you in on the basic AC repair process so you will be ready when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to take a look at it to confirm that it’s not merely a thermostat settings issue. The service tech will check that the thermostat is switched to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or wrongly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask you to see the A/C. Like a doctor, the repairman will commence their trial and error discovery process. There are several variables that could be the culprit of an air conditioner that isn’t running properly, and it’s up the service tech to look into all the possible reasons starting from the most standard issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will probably check the air filter to make sure it’s not clogged or needs to be replaced. They will examine the A/C system’s refrigerant levels, confirm the air condenser fan is rotating properly, confirm that the size of your AC is appropriate for the size of your home, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system service tech has pinpointed the issue, he or she should explain all your options to you. The discussion will generally start with the service tech explaining what the issue is, what part (if any) died, how or why it went out, and how that part makes your AC operate.

The service tech will then go into your courses of action, which will include swapping out the part and fixing the issue, but may also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire heating and AC system. In particular cases, it may make more sense to invest in a complete new HVAC system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The repairman will discuss how much time, effort, and cost it will take to rectify the trouble.

The service tech may at this point explain what could have been done to prevent the problem or part failure and how to prevent a future problem from happening. This typically includes yearly maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioner repair companies will offer an annual service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your home.

At the end, they will go over the process for repairing the failed part or correcting the issue. If you decide that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts needed and schedule your new appointment to fix your AC. Or, if the part required is already accessible on their vehicle, they will move forward with the air conditioning repair work with your approval.

Remember that throughout Saint Charles you’re in good hands with Golden Seal Service Experts. Our service techs are NATE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever have any questions about your AC or what to expect with your AC repair, give us a call day or night at 630-246-2698 and we’ll be happy to explain the process.

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