What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Saint Charles home and you don’t know what that entails. It’s nerve-wracking enough to allow an AC repairman into your home, but then to wonder what they’re going to do can add a whole other level of concern. No worries! Golden Seal Service Experts is here to fill you in on the basic AC repair process so you will be prepared when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to take a look at it to make sure that it’s not just a thermostat settings issue. The service tech will check that the thermostat is programmed to cool and then decrease the temperature to see if that will activate the air conditioning system. A flawed or wrongly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then most likely ask you to see the AC system. Like a doctor, the repairman will commence their trial and error discovery process. There are several things that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the service tech to examine all the possible reasons starting from the most usual issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not blocked or needs to be replaced. They will examine the A/C system’s refrigerant levels, make sure the air condenser fan is rotating properly, verify that the size of your AC is appropriate for the size of your house, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system technician has pinpointed the problem, he should explain all your options to you. The discussion will generally start with the service tech explaining what the issue is, what part (if any) died, how or why it went out, and how that part makes your AC operate.

The service tech will then go into your courses of action, which will involve swapping out the part and correcting the problem, but may also involve upgrading parts of the AC system, the air conditioner itself, or your complete heating and AC system. In particular cases, it may make more sense to purchase a complete new heating and cooling system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The technician will discuss how much time, effort, and cost it will take to rectify the trouble.

The service tech may at this point explain what could have been done to prevent the problem or part failure and how to prevent a future problem from happening. This typically includes yearly maintenance, which not only helps avoid an air conditioning breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer an annual service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your systems.

At the end, they will go over the process for repairing the failed part or correcting the issue. If you decide that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts necessary and set up your new appointment to fix your AC. Or, if the part required is already accessible on their vehicle, they will move forward with the air conditioning repair work with your approval.

Remember that throughout Saint Charles your system is in good hands with Golden Seal Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call day or night at 630-246-2698 and we’ll be happy to walk you through the process.

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