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We Can Repair Any Kind of Gas Fireplace in Saint Charles

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding warmth to your Saint Charles home simple. Just flick a switch or press a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to add firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need routine service to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay on, the Experts at Golden Seal Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t running correctly, give us a call. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few explanations why your fireplace won’t start. Take off the decorative plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
  2. Is the gas working? Make sure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay ablaze? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Golden Seal Service Experts service or install a new blower.
  • Strange smells? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and get in touch with us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly breakdowns. It may even help it run longer.

  1. Confirm your fireplace is totally cooled.
  2. Switch the gas off by turning the valve to “off.”
  3. Remove the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Wipe down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot collections.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is working correctly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule regular maintenance with us. These checks can potentially find trouble before they start. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

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