Average Rating
516 Total Reviews
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"I like the way I'm treated and the professional attitude of tech."
"Efficient, neat, answered my questions, suggested regular service"
"Very friendly, pleasant technician, he took the time to talk and explain things, not pushy"
"He explained everything he did and remedied thermometer issue. He also checked out gas pressures and cleaned fai and igniter."
"The technician was professional and helpful "
"After having a very expensive Lennox heating/AC unit installed in our home, the humidifier was leaking only two days after it was installed. Needed to shut it off; waited..."
"Nobody’s perfect. Technician arrived within time range but I did not receive call prior."
"Technician appeared to be thorough in his work"
"Well we were told our furnace is good for another 10 years, but the fan, blower is done because the filter " rack ", which YOU did when the furnace was installed by, oh t..."
"He was though polite"
"Professional service"
"My wife was home & was very pleased with the service."
"technician listened to my issues and suggested some remedies"
"He even called and asked if he could come earlier than scheduled!"
"Efficient/ Service person was super nice. Explained everything well."
"Very good service"
"After a number of visits trying to rectify an issue with furnace not engaging, the last technician was able to recommend solution and implement. Issue has not recurred. "
"There wasn't much of an explanation as to why the furnace when out in the first place, only that perhaps the extreme cold created a vacuum cutting off the flame As a m..."
"All options were presented before purchasing Lennox Furnace/AC. Installation was done very well."
"Very friendly and helpful."
"Technician was very knowledgeable and helpful"
"Kalmil was knowledgeable, friendly, and polite."
"Easy scheduling, friendly service"
"Tech was great. Told me my options. "
"The response time was fast and he fixed the problem quickly. "
"knowledge of the equipment"
"Efficient, effective, thorough, honest, friendly"
"Nick was timely, professional, friendly and efficient. He explained my options and didn’t try a hard sell on any of it. He was respectful of my house and my time. "
"The man was very nice and knowledgeable."
"He was thorough and explained things very well."
"My furnace broke down on New Years Eve Sunday. The service tech was still able to come to check it in a timely manner. He diagnosed the problem within minutes and got our..."
"nice guy, competent, on time, good ambassador for your company"
"tech was on time and worked efficiently"
"They did a good job "
"Fast, efficient work, didn't leave a mess."
"The gentleman was very courteous and was able to answer all my questions"
"Deon was very nice and curious. Explained things well. Thanks Deon! "
"I feel the technician was excellent. He was knowledgable, professional, and friendly. "
"Was very thorough, didn't try sell me a bunch of stuff which always irritates me.."
"Very polite, told me what he was doing, and did it in an efficient manner."
"Could not be more disappointed in your service. You canceled the first appointment and then the tech that showed up had no familiarity with the humidifier he was suppose..."
"Im rating him at a 8 at this time. He seemed to take time to find out what our problem was and found problems that occured from when work was done by Dennis of Houche..."
"The technicians arrived on time, completed project in less time than anticipated, treated my home with respect, and left with a quiet working furnace."
"Arrived early than time scheduled, which was wonderful because of the cold weather."
"I was told the furnace I purchased was very quiet. I do not find that to be true. The Technician. was very good as well as the guys who installed the new furnace"
"Polite and swift resolution to the problem."
"Very friendly, communicated well, worked efficiently "
"Haris explained to me what he was doing and what was wrong and he is knowledgeable"
"Your costumer service experts are always very polite, clearly explain everything they have done and are very personable."
"Technician was on time and was very thorough. He took the time to describe the condition of my furnace and gave me an estimate of probable need for replacement of the uni..."
"Friendly and efficient"
"Very timely"
"technician was excellent in explaining everything he did"
"He was terrific. My favorite!"
"The service technician was efficient, polite, and knowledgeable "
"I always get my questions answered from the technician. He really takes the time to fix my air conditioner/furnace and I feel is honest with me. Have not felt that with s..."
"Always thorough and professional "
"Wonderful polite service man"
"Efficient and capable technicians"
"Great tech"
"He was informative & explained to me what he’d done"
"John (technician) was very knowledgeable and addressed this issue. Plus, John tighten up a couple of things he noticed needed care. John is terrific!"
"He very good, tidy and polite."
"Prompt friendly service technition"
"Rep very knowledgeable urticaria and had goo experience. "
"Based on reviews we read about Golden Seal, we decided to use them when our furnace motor needed to be replaced. We were impressed by the quality of service we received w..."
"Angel was on time, polite and professional. Thank you for doing our maintenance check!"
"Tech did a thorough job of checking the furnace and heat pump. Tested indoor humidity and asked several times if I had any questions. "
"fast and complete service"
"the technician was wom=nderful found an error in the previous install"
"Very polite. Explained things very well"
"The professionalism of the Golden Seal staff, from Kamil on the initial diagnostic trip, to Matt on the sales call, and the two gentlemen who installed the new furnace wa..."
"Boston is very thorough, courteous, and responsive. I sincerely appreciate him helping me work through the issue with the new water heater being too close to the air filt..."
"Because this technician FINALLY addressed the issue that we’ve asked THREE previous techs to do. They obviously weren’t thorough enough. "
"The tech did not mention the 5"--6" heavily rusted area behind the furnace cover and just outside the firebox. Nor effort on his part to determine the cause of the leak o..."
"They were on time and were very courteous and hard working. They explained things as they went along. They cleaned up and left the area as neat as when they arrived "
"Great work."
"Observation "
"on time, good communication, gave me options to improve house comfort and implemented, sales person showed up quickly."
"Experienced, knowledgeable and friendly service tech. Did a comprehensive service of my equipment."
"He found a crack and we had to replace the furnace and they did it within a day."
"friendly and knowledgeable."
"He was good most guys you sent out love to talk."
"Technician very concerned about family since I didn't have CO2 detector, so he gave me one."
"Professional and personable technician."
"Very personable and knowledgeable technician; explained what he was looking at"
"Technician appeared knowledgeable and proficient."
"He seemed to do a good job, Kind of a quick visit though. No vaccuming of the motor.....on every trip?"
"our tech Ceasar was on time and freindly he did a quality inspection on our heating system and proceeded to do the required maintenance to keep our furnace running effici..."
"Nick answered any question I had and pointed out things I should know about. He was very pleasant to talk to and listened attentively."
"Although the original technician was unable to come, Kyle came in his place and was extremely polite and knowledgeable. "
"Jose was very professional, friendly and on time. "
"The Technicians were on time, very polite, and explaining everything"
"Representative was quite good."
"Not only was the service exceptional, your Service Tech, Nick Aufmann, was the ultimate professional. Nick is friendly, articulate and really knows his business. Watchi..."
"Very thorough inspection of furnace"
"Great service"
"I was told by two different technicians that our humidifier was compatible with our new furnace, but it turns out that it is not. I was also told that someone would get b..."
"On time, worked quickly and quietly. Friendly and professional."
"The technician did a good job."
"Your technician as always provided excellent service."
"Excellent service"
"Nick is very knowledgeable, identifies the problem fast, and reapirs it correctly the first time. That is why I ask for Nick only."
"technician seemed competent and efficient."
"The technician came here quickly. Was very pleasant. And he took care of the issue quickly. Again....very nice man. "
" Nick ( technician) seems quite knowledgable and always tries to help me understand any issues with my furnace or air conditioner. I have confidence in him and so I requ..."
"The professionalism and thoroughness which the tech brought was outstanding "
"Excellent job"
"Nick is always the consummate professional. Conscientious, efficient, and thorough."
"very polite and knowlegdeable."
"Quick response and friendly "
"Friendly and very knowledgeable"
"Tech was on time, professional, and courteous as usual. The problem with my system was diagnosed and resolved."
"From Sales, tech, installation. All very responsive and knowledgeable. The whole team of Ross, Dan, Jose, John and Jimmy were outstanding. "
"The technician was efficient and knowledgeable"
"Jose was prompt, polite, informed me of what was wrong and how to make sure the issue did not occur again in the future. "
"Your service man was terrific. We really enjoyed him. He was so up and happy and jovial!"
"I was satisfied with everything the service expert did and said."
"good help"
"he did the job he came to do."
"Service was efficient! Replaced old equipment and cleaned up behind themselves."
"Rating for Tech (Josh) a 10. I still have "reservations" about the office part of the service. Time will tell if there is any improvement."
"Quick, polite service. Answered questions."
"He did a very good job and was prompt as well!"
"Very knowledgeable and professional "
"Technician arrived promptly. Worked quickly and well. Communicated accurately to us about the furnace and its function. "
"Unit is still cibrating"
"You lost the original appt . Had to call in to find out that info."
"Technician efficient and appeared to carefully check out the furnace."
"Edmund did a good job and was a nice gentleman"
"The technician explained all of what he did in language that I could understand. And the furnace is functioning well."
"Efficient "
"It took 3 trips to do my annual maintenance. The second guy didn't replace the filter when he did the humidifier tuneup for $50 as the first guy instructed. The third f..."
"The technician, Angel, arrived within scheduled window, completed required service in a competent, efficient time frame. Apprised me of overall status of the furnace. "
"It was a Sat. night and my furnace was not working and the tech was here shortly after I called"
"Where here @ designated time and performed the work they were assigned to do."
"I have a wet, muddy basement right now, and your serviceman took it all in stride and didn't bring any mud upstairs with him. His report was thorough, he answered my que..."
"Professional and nice tech. I appreciated the shoe covers in the house without me asking. "
"Professional,polite, efficient service "
" Everything was done promptly and correctly "
"The technician was very polite and courteous did a great job while he was here"
"careful, complete service, polite, informative"
"Rapid solution and effective"
"He was very courteous, helpful, and knowledgable."
"Always great service."
"Great service"
"came timely, was professional and knowledgeable and personable. No issues with my service and was helpful when i asked questions."
"Right on time and very polite"
"Adam pointed out a possible issue with the igniter. He provided me with a quote and I was able to schedule an appointment to have it installed."
"Service was friendly and fast. My only issue is that I feel that the markup on the parts that were installed is quite high. "
"The technical was Nick."
"Friendly, prompt service."
"Very nice young man. "
"Both installers were very professional, showed knowledge and expertise and cared for our home as they worked inside and out."
"RJ was very informative about our APCO product."
"Tech seemed to know what he was doing but he apparently needed my assistance going upstairs to turn down the thermostat and then turn it up again so he could see if the f..."
"Boston did great job. Knew what he was doing and did it. Very friendly and smiling"
"Because I have two furnaces I used your coupon for one. When I had the other furnace inspected the technician also looked over the first furnace and found problems that ..."
"The tech Nick did a good job to discover the mistake the installer made and he fix it and now my furnace is running great thanks to nick's expertise. "
"quick response"
"Ryan is professional, helpful and takes care of my furnace and air conditioner as if they were his own."
"Explained everything to our understanding "
"Helpful explanations of what the technician was doing."
"On time"
"because the person who came here was nice and he did a good job "
"The technician communicated effectively about the results of his diagnostic check up. He replaced a part and did so in a timely manner."
"technician was very professional and knowledgeable"
"Bob has been to our house several times, he is warm, professional and a good communicator. We needed a part replaced, he explained the issue without pressure and wanted ..."
"Found and repair issues before they failed"
"The tech was very knowledgeable and polite."
"Professional work"
"service was not completed satisfactorily. the reason for the call was that the AC was not working. it was determined that rodents had chewed off the insulation and that w..."
"Good people, quality wok"
"Appointment was pushed back from originally scheduled time. The technician was very good."
"Prompt and knowledgeable"
"courteous, on time ,neat explained things, helping co worker on project over phone good mentor and instructor"
"I was very satisfied."
"Prompt and efficient."
"The person knew what he was doing and was also pleasant ."
"Very professional, treated us like customers not his parents."
"He was pleasant and seemed to do a good job. He was not aware of a discount that was offered by company and tried to charge full price."
"Courteous, punctual and knowledgeable technician"
"He was very knew what he was doing and done it very well. Explained more in detail how the unit would operate with taking out the humidity. "
"The professionalism and knowledge of the tech. "
"RJ is always ready to answer any questions. He is very knowledgeable, neat in appearance and polite. "
"Technician did a thorough job of checking my whole unit. Discovered a miss wiring in the humidifier and repaired it; "
"The tech understood our needs and accommodated us in a timely fashion. And is willing to return to complete the job."
"Helpful and kind,very thorough."
"poor co-ordination between sales staff and installation staff. I had no problem with the installer, but he was not given the correct information on the work involved with..."
"Very impressed with the professionalism and workmanship of the install team. "
"Ceaser was excellent. He knows what he is doing and he is very friendly!!"
"Tech was very friendly, professional and thorough."
"Courteous, efficient and explained conditions well"
"The technician was on time, very efficient and friendly."
"Ryan was an excellent technician. Thorough, knowledgeable and took the time to explain the service that was performed, the results of the inspection and reason/impact of..."
"Ross W consultant and Neil and Josh technicians were very professional and very well informed. They provided me with the information necessary to make my decisions and f..."
"Friendly, professional and knowledgeable"
"Kurtis Walker was efficient, respectful and kept me informed as he went about his work."
"Service timely, informative and efficient"
"excellent job neat and timely"
"very good service."
"I was suppose to be scheduled for Sept 26 Tuesday 10-12..No one showed, I called in and was told I was scheduled for Sept 16. That made no sense since I had called in the..."
"Tech was absolutely on time and ready to start work upon arrival. He remained helpful and businesslike throughout the visit. My only complaint was that, at the end of the..."
"Nick was very pleasant and professional."
"Polite, very able, efficient service provider. "
"very attentive, on time and thorough"
"Tech knew right away what was wrong and was very knowledgeable "
"Always polite and knowledgeable."
"I thought John was thorough and helpful in explaining issues with my furnace."
"Very professional. They explain all they are doing."
"I got a reminder call informing it was time for my free furnace maintenance check and got an appointment for the following day."
"The problem was fixed"
"Timely service call and well trained technician"
"on time, friendly, efficient"
"no matter who comes into my home provides very curtious, expert service. they no what they are doing and do it."
"He quickly did his work. He also answered any questions I had."
"As usual, your technician was friendly, polite, and knowledgeable. "
"I appreciate seeing a familiar face when I open the door. He was friendly, but businesslike, told me exactly what he did and made certain I was satisfied and no questions..."
"Came within the specified timeframe, courteous, and efficient."
"Courteous, prompt, efficient"
"He did a good job."
"My technician, Caesar, was outstanding as usual. Personable, direct, clear explanation, and a professional who inspires confidence through his expertise."
"I was bait and switched. I spoke to tech and manager Dave. they had different stories and their stories were different from the scheduler. bottom line is that they came t..."
"Technician was very helpful"
"Excellent service, had my ac fixed by noon on a Sunday"
"Kind polite complete"
"Josh and partner were professional, polite and very friendly and told us the reason and purpose for every procedure they preformed on our unit."
"tech was informative and courteous"
"Original diagnosis of very expensive repair, subsequently found to have resulted from seasonal maintenance. You made it right by restoring normal operation at no charge t..."
"Josh was friendly, courteous, informative, and very professional"
"Angel listened to everything I had to say and then went and did all that was needed and explained all he had done. Very knowledgeable and courteous all the time he was h..."
"Courteous and polite."
"Josh is always very professional and qualified in his profession and explains what service he performed very easily so I can understand. He goes the extra mile if necess..."
"Service was performed in a timely manner by a courteous technician. "
"Great technician. Went above & beyond what was expected. "
"Kind, polite, helpful regarding how to use humidifier electronics, respectful of home with footies"
"Performed as described"
"Showed up on time"
"The service technician arrived on time, was friendly, serviced my air-conditioner quickly and efficiently and he made sure the area was clean after his work was completed..."
"Appointment was made between 8:00-10:00; call the day before stated that the technician would be out between 9:00-10:00, but would call when he was on his way. Technicia..."
"Work seemed professional"
"Josh always explains the actions that needs to be taken, cause and affect."
"Your technican was very professional and explained completely what he was doing."
"Josh is friendly and informative."
"technician was very professional"
"It would have been 10, except that service window was supposed to be 8 - 10 AM and i got a call that the technician was still in Aurora, but would arrive with the next 30..."
"He was very thoughtful and helpful."
"Quick and courteous "
"The tech was very pleasant, professional, and thorough."
"I trust him"
"he did a great job"
"On time and knowledgeable."
"He was on time - fixed the problem and was polite and efficient "
"Showed up on time and very nice tech. "
"The service tech was nice and explained the different steps he was doing."
"Angel was polite, helpful and very clean"
"Angel was excellent. Very prompt, knowledgeable, and courteous. I would recommend him to anyone. "
"Very helpful and good technician "
"Did a through job of checking out my system."
"Bob was a great representative of the company with a great amount of empathy with the customer."
"Technician did a very thorough job and took the time to explain everything in a manner that was easily understood."
"He was very personable and knew what he was doing. He made a recommendation to purchase an item to increase the life of my air conditioner but did not pressure me into ..."
"Tech was very respectful and pleasant"
"always prompt good service"
"Cesar always does a very thorough job. He has been knowledgeable, friendly and professional every time he has worked on our A/C or furnace."
"Everything went well."
"RJ has always been very honest and thorough. He will take the time to explain everything he has done. And will give me a heads up on what to watch out for as far as poten..."
"Your service man was very respectful. and pointed out a part that was getting worn out.."
"The tech went above and beyond to ensure I had great customer service. This is exactly why we have been customers for over 15 years with your company. He helped us solve ..."
"Technician gave a plausible response to correct problem"
"He did a good job"
"He explained every thing he was doing well."
"Prompt, professional service"
"Tech arrived on time and worked in a very professional manner."
"He was on time, courteous, and knowledgeable. "
"Angel was very helpful and polite"
"Cesar Acevedo is really a super technician, and we feel lucky to have him work on our system! His knowledge, personality and ability propels him through diagnosis and exe..."
"He was efficient, polite, incouraging and knew what he was doing."
"They were prompt, efficient, and very pleasant. "
"The tech was very professional help me understand the situation with the ac parts and the way to go in order to have the ac working properly. "
"Timely, courteous, concerned with cleanliness"
"Technician was on time, clean, professional and courteous."
"Rating for the techs providing the service would be 10. Overall rating of 7 reflects the offfice/administration's performance. I specified a particular tech that has pro..."
"Kami is the best! He is very thorough and professional and really knows his craft. I always request him."
"I am filling out for my 90. year old mother with Alzheimer's this is Cindy Stanis. Caesar takes wonderful care of my mothers forgetfulness he is why service experts have ..."
"Caesar is super. He is the reason I use service experts"
"EVERYTHING. Called at 2 pm, he was here and done by 7 pm. Professional, fast, efficient, and knowledgeable, from beginning to end."
"There is always room for improvement. I did not get a call to say they were on their way."
"always great service from Golden Seal.. and Rj explains everything as he goes"
"Great technician - efficient and knowledgable"
"Technician was very professional and thorough."
"Very professional manner and service."
"Quick, friendly service"
"On time. Explained everything he did any why. RJ has performed most of the service calls during my contract and I have always been satisfied with the results."